FAQs

How do I choose the right size?

Please use the Size Guide on the product page before ordering. It includes instructions for measuring yourself as well as detailed product measurements for each size. Because our products are made to order, we recommend checking the size guide carefully before placing your order.

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How can I track my order?

Once your order ships, you’ll receive an email with your tracking information. Use the tracking link in that email to follow your shipment and check its delivery status.

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What is your return and exchange policy?

Because our products are made to order, we do not accept returns or exchanges for buyer’s remorse or for ordering the wrong size or color. Please review the product description and size guide carefully before ordering.

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order. We’ll work with you to make it right. We may ask for photos of the item so we can resolve the issue as quickly as possible.

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How long will my order take to arrive?

Most orders are fulfilled within 2–5 business days. Once your order is fulfilled, standard U.S. shipping typically takes an additional 3–4 business days. Most U.S. orders therefore arrive approximately 5–9 business days after the order is placed. Delivery times are estimates and may vary. Once your order ships, you’ll receive tracking information so you can follow its progress.

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How much does shipping cost?

Standard shipping is free on all U.S. orders.

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